Technology ERP (Enterprise Resource Planning)


Enterprise Resource Planning (ERP) is the integration of business management and modern technology. ERP takes core business processes in general and integrates them with information technology (IT). ERP is a way of accomplishing business functions.


Enterprise resource planning (ERP) systems integrate internal and external management information across an entire organization, embracing finance/accounting, manufacturing, sales and service, customer relationship management, etc. ERP systems automate this activity with an integrated software application. The purpose of ERP is to facilitate the flow of information between all business functions inside the boundaries of the organization and manage the connections to outside stakeholders.


ERP systems can run on a variety of computer hardware and network configurations, typically employing a database as a repository for information. The transformation of ERP into a cloud-based model has been relatively slow, but as cloud computing makes other inroads into the enterprise environment some functionality is being moved to the cloud.


Characteristics

  » A system that operates in real time without relying on periodic updates.
  » A common database, which supports all applications.
  » A Installation of the system without elaborate application/data integration by the Information Technology (IT) department

Components

  1. Transactional database
  2. Management portal/dashboard
  3. Business intelligence system
  4. Customizable reporting
  5. External access via technology such as web services
  6. Search
  7. Document management
  8. Messaging/chat/wiki
  9. Workflow management


Benefits

  • ERP can greatly improve the quality and efficiency of a business such as customer service, and manufacturing.
  • ERP provides support to upper level management to provide them with critical decision making information.
  • ERP also creates a more agile company that can better adapt to situations and changes.
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